We understand the inconvenience these situations can be. In an effort to help you resolve your maintenance problem as quickly as possible, we have created 2 maintenance procedures for your convenience. Choosing the Emergency does not expedite your request, and it may actually delay it if it is not an actual EMERGENCY maintenance issue.
Maintenance Request
EMERGENCY Maintenance Request
This procedure applies for the following problems:
No Air Conditioning / Heating
No Hot Water
In Home Flooding
Water Main Break
Contact us from Monday – Friday after 4pm OR on Saturday or Sunday ONLY! To our call our emergency after hours phone (813)365-3110 or Login to your account to submit an emergency maintenance request clicking here
If you are experiencing an EMERGENCY and are submitting an Emergency Request, please use the following to help out and to minimize any damage to the home.
-
- No Air Conditioning / Heating – Please check breakers to make sure they are in the “ON” position.
-
- No Hot Water – Please check breaker to make sure it is in the “ON” position. If you have a gas water heater, have you had the gas turned on.
-
- In Home Flooding – Please turn off the water at the main valve by the side of the home.
-
- Water Main Break – Please turn off water at the street if possible.